Vilkår og Betingelser

1. Company Information

1.1 Company Name: Wittrup Water Danmark

2. Website Information

2.1 Website: dk.wittrupwater.com

2.2 Services: Wittrup Water Danmark sells water filtration systems and replacement cartridges exclusively online. We also supply our products to businesses.

2.3 Target Audience: Our products are available to individuals and businesses, primarily in Scandinavia, who want clean drinking water directly from their taps, especially in caravans and boats. We provide the products only and do not offer installation services.

3. User Information

3.1 Account Creation Requirements: Users must provide a valid email address, password, and name to create an account. Optionally, users may also provide a phone number.

3.2 Age Restrictions: Only individuals who are at least 18 years old are permitted to create an account or make a purchase on our website.

3.3 User Responsibilities: Users are responsible for keeping their account credentials confidential and for all activities conducted under their account. Users must notify CamperVand immediately of any unauthorized use of their account or any other security breach.

4. Products/Services & Warranty

4.1 Payment Terms: Payments can be made via direct bank transfer or any other payment methods specified at checkout on this website.

4.2 Shipping and Delivery Policies: Our products are shipped using the courier that best balances delivery quality and cost. Once a shipment has been dispatched, it cannot be modified, returned, or cancelled.

4.3 Return and Refund Policies: Returns are accepted only if the product arrived to the customer damaged. In such cases, the customer must return the item for inspection. Upon verification of the damage, a refund will be issued. Returns for reasons other than damage will not be accepted.

4.4 Warranty: Wittrup Water Danmark offers a 3-month warranty on the lifespan of the filter cartridge. We are not liable for installation, maintenance, or filter replacement.

5. Privacy and Data Protection

5.1 Types of Data Collected
We collect the following personal data for order fulfillment: email address, name, phone number (optional), and shipping address.

5.2 Usage of Personal Data
Personal data is used solely for processing orders, contacting customers regarding their orders, and handling any issues that may arise.

5.3 Data Protection Measures
Personal data is securely stored with ReflowHQ, which employs industry-standard security measures. We do not store or use personal data beyond what is necessary for order fulfillment and customer service. 

5.4 Data Sharing Policies
We do not share personal data with third parties, except when necessary for shipping or to comply with legal obligations.

5.5 Data Retention & User Rights
We retain personal data only as long as necessary to fulfill orders and comply with legal obligations. Customers can request access, correction, or deletion of their data by contacting us.

6. Intellectual Property

6.1 Ownership of Content: All content on the Wittrup Water Danmark website, including but not limited to text, graphics, logos, images, and software, is the property of Wittrup Water Danmark and is protected by international copyright laws. Certain images or visual assets are used under license from third-party providers such as Pexels and are credited as required. These assets remain the property of their respective copyright holders.

6.2 Copyright Information: This website and its contents are protected under global copyright agreements. Unauthorized use or reproduction of any content is strictly prohibited.

6.3 Trademarks: "Wittrup Water Danmark," its logo, and related branding elements are trademarks of Wittrup Water Danmark. These trademarks are protected under intellectual property laws and may not be used without prior written permission.

7. Dispute Resolution

7.1 Governing Law: These terms and conditions are governed by the laws of Denmark and the European Union. Any disputes arising from the use of this website or its services will be subject to the jurisdiction of the courts in Denmark.

7.2 Jurisdiction: In the event of a dispute, the parties agree to submit to the exclusive jurisdiction of the courts located in Denmark.

7.3 Dispute Resolution Methods: Wittrup Water Danmark is committed to resolving disputes amicably and fairly. Should any issues arise, we will make every effort to resolve them with courtesy and transparency.

8. Limitations of Liability & Disclaimers

8.1 Products are sold as‑is and without any warranty, except any mandatory rights under applicable law. Despite our quality standards, we do not guarantee the effectiveness, performance, or service life of filters in all water conditions or environments. Water quality varies widely and you are responsible for determining if a product is suitable for your specific use.

8.2 No warranties – Except as required by law, Wittrup Water Danmark makes no warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

8.2 Assumption of risk – You accept all risks relating to installation, use, maintenance, and performance of the products. Any improper use, failure to replace filters on time, or use outside provided instructions is at your own risk.

8.3 Limitation of liability – We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, including injury, illness, property loss, loss of water quality, or economic loss, regardless of legal theory, even if advised of the possibility of such damages.

8.4 Maximum liability – To the fullest extent permitted by law, Wittrup Water Danmark’s total liability for any claim related to the products shall not exceed the purchase price paid for that product. We are not liable for any indirect, incidental, special, or consequential damages, including injury, illness, property loss, or economic loss, even if advised of the possibility of such damages.

9. Modifications to Terms

9.1 Changes to Terms and Conditions: Wittrup Water Danmark reserves the right to modify these terms and conditions at any time. We encourage customers to review our terms periodically. Continued use of our website or services constitutes acceptance of any changes to these terms.

These terms and conditions constitute a legally binding agreement between the user and Wittrup Water Danmark. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you should not use our website or services.